Connect CrowdPass with Autopilot
Design visual attendee journeys from CrowdPass events in Autopilot
Autopilot's canvas-based journey builder turns event interactions into visual multi-step automations. Drag CrowdPass triggers onto the canvas, add time delays, conditions based on ticket type or session attendance, and branch into different email, SMS, or task paths. The entire attendee lifecycle is visible in one diagram that non-technical marketers can build and modify.
Automations you can build
Registration enrolls the contact in a pre-event journey that sends logistics emails, speaker highlights, and a personalized agenda. Smart segments separate VIP and general attendees into different journey branches from the start.
NFC check-in activates the "day-of" phase of the attendee journey. The contact moves from the pre-event branch to the live-event branch, receiving a welcome message with Wi-Fi details, venue map, and session recommendations based on their registration interests.
Badge scans place leads into exhibitor-specific smart segments. Each segment feeds a separate journey branch with sponsor-branded follow-up content. Organizers give sponsors visibility into their journey's open and click rates through shared Autopilot reports.
Post-event surveys update custom fields on the Autopilot contact profile. Journey conditions check these fields to decide the next step: satisfied attendees receive early-bird offers for the next event, while dissatisfied attendees enter a feedback resolution path.
How event teams use this
Visual pre-to-post event journey
A marketing team maps the entire attendee lifecycle on the Autopilot canvas: registration triggers a 5-email pre-event series, NFC check-in starts day-of logistics messages, booth scans branch into sponsor content paths, and post-event survey responses determine the final nurture track. The visual canvas makes it easy for the team to spot gaps and optimize timing.
Smart segment retargeting for no-shows
After a conference, Autopilot smart segments automatically separate attendees from no-shows based on CrowdPass check-in data. No-shows enter a re-engagement journey with session recordings and a discount code for the next event. The organizer recovers 18% of no-shows as registrants for the follow-up event.
Connect in 3 steps
No code required. Set up in under 5 minutes.
Log in to Zapier
Go to zapier.com and search for "CrowdPass" in the app directory. Connect your CrowdPass account using your API key from Settings > Integrations.
Choose your trigger
Select a CrowdPass trigger event: new registration, attendee check-in, NFC badge scan, lead capture, or form submission. Each trigger sends full attendee data.
Map your action
Choose the destination app and configure what happens. Map CrowdPass fields (name, email, ticket type, custom questions) to the app's fields. Test and activate.
Related integrations
Ready to connect CrowdPass to Autopilot?
Schedule a demo and we'll help you set up the perfect automation for your next event.