Waivers & Surveys

Digital Waivers for Events: Eliminating Paper and Check-In Delays

Digital waivers for events have replaced the clipboard-and-pen process that used to bottleneck every check-in line. When attendees complete their waivers online before arriving, they walk straight through the door with no paperwork and no delays. CrowdPass collects legally binding e-signature waivers during event registration, links each signed document to the attendee's profile, and stores everything with encryption for compliance. The result is a faster check-in experience and a complete audit trail that is accessible from your dashboard at any time.

For events with liability requirements — obstacle courses, sporting events, adventure activities, trade shows with restricted areas — a digital waiver workflow is not optional, it is essential. Paper waivers get lost, signatures are illegible, and sorting through boxes of forms after an incident is a nightmare. Digital collection solves all of that while also giving organizers the ability to require waiver completion as a condition of entry, automatically flagging anyone who has not signed before they reach the gate.

E-Signature Waivers That Hold Up Legally

E-signature waivers through CrowdPass comply with the ESIGN Act and UETA, making them legally admissible in all 50 US states. Each waiver captures a timestamp, the signer's IP address, and a unique signature, then encrypts the record for secure storage. If you ever need to produce a waiver for an insurance claim, legal dispute, or compliance audit, you can search by attendee name, export individual PDFs, or bulk-download an entire event's records in seconds. Connecting waivers to your access control system adds another layer of enforcement — attendees without a completed waiver can be automatically blocked at entry points.

Event Survey Software for Actionable Attendee Feedback

Collecting attendee feedback is just as important as collecting waivers, and CrowdPass handles both from the same platform. The event survey software supports multiple question types — multiple choice, open text, rating scales, NPS, and matrix questions — with branching logic that adapts the survey based on each attendee's answers. You can attach surveys to specific sessions, send them automatically after check-out, or schedule them for the day after your event when response rates are highest.

Every response is linked to the attendee's profile, so you can cross-reference feedback with registration data, session attendance, and engagement metrics in your analytics dashboard. Attendee feedback forms become genuinely useful when you can see that the people who rated a session poorly also left early, or that your highest NPS scores came from a specific ticket tier. That kind of insight turns raw survey data into decisions that make your next event measurably better.